Privacy Policy

1. Introduction

Welcome to Fareshepherd.com ("Fareshepherd", "we", "us", "our"). This website is owned and operated by US Auto Solutions LLC. We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you use our website and services (collectively, "Services").

By using our Services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information to provide and improve our Services. The types of information we collect include:

A. Personal Information You Provide

• Contact Information: Your name, email address, phone number, and billing address.
• Traveler Information: Name, date of birth, gender, and other information required for flight bookings, including passport details for international travel.
• Payment Information: Credit or debit card details, including card number, expiration date, and security code. Please note that we use secure, third-party payment processors, and we do not store your full credit card information on our servers.
• Communications: Any information you provide when you contact our customer support team via phone or email.

B. Information Collected Automatically

• Usage Data: Information about how you access and use our website, including your IP address, browser type, operating system, pages viewed, and the dates/times of your visits.
• Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our Services and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain our Services, including processing your flight bookings and payments.
• To communicate with you, including sending booking confirmations, travel updates, and responding to your inquiries.
• To personalize your experience on our website.
• To improve our website and services through analysis of usage data.
• For security purposes, to prevent fraud and protect the rights and safety of our users.
• To comply with legal obligations.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Airlines and Global Distribution Systems (GDS): We share your traveler information with airlines and GDS providers (like Amadeus) to fulfill your booking requests.
• Third-Party Service Providers: We may share information with vendors who perform services on our behalf, such as payment processing, data analysis, and customer service. These providers are obligated to protect your data and are not permitted to use it for their own purposes.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. All payment transactions are processed through a gateway provider and are not stored or processed on our servers. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Your Rights and Choices

You may have certain rights regarding your personal data, depending on your location. You can typically access, update, or request deletion of your Personal Information by contacting us directly.

Rights for California Residents (CCPA)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). These rights include:

• The right to know what personal information is being collected about you.
• The right to know whether your personal information is sold or disclosed and to whom.
• The right to say no to the sale of personal information.
• The right to access your personal information.
• The right to equal service and price, even if you exercise your privacy rights.

To exercise these rights, please contact us using the information provided in the "Contact Us" section of this policy. We do not sell your personal information.

7. Children's Privacy

Our Services are not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If we become aware that we have collected Personal Information from a child without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By Email: support@fareshepherd.com
• By Phone: +1 (888) 815-2485
• By Mail: US Auto Solutions LLC, 2 Lakeview Dr #A5, Peekskill, NY 10566