Our Service Fee Policy
Transparent pricing for the dedicated service you deserve.
Clarity and Value
At Fareshepherd, we believe in complete transparency. Our service fee allows us to employ powerful technology and a dedicated team of U.S.-based travel experts to find you the best possible flight deals. This page breaks down exactly how our fee works.
How It's Calculated
Our fee is **5%** of the total ticket price per person.
Minimum Fee
We charge a minimum of **$25** per person.
Maximum Fee
Our fee is capped at a maximum of **$200** per person.
A Clear Example
Let's say a round-trip ticket to London costs $800:
- Airfare: $800.00
- Service Fee Calculation: 5% of $800 = $40.00
- Total Price You Pay: $840.00
This service fee will be clearly shown as a separate line item before you complete your booking.
What Your Service Fee Covers
Advanced Search Technology
We invest in cutting-edge systems that search more airlines and routes than many major sites, uncovering hidden deals and lower fares.
24/7 Expert Support
Our U.S.-based team of travel experts is always available to help you with your booking, answer questions, or assist with changes and cancellations.
Booking Management
From searching to ticketing and beyond, we manage the entire process to ensure a seamless and stress-free experience for you.
Non-Refundable Policy
Please note that our service fee is non-refundable. This is because our work is completed once the ticket is booked. This policy applies even if the airline cancels the flight or provides a refund for the ticket.
Fareshepherd.com is owned and operated by US Auto Solutions LLC.
For more details, please refer to our full Terms & Conditions.